Support — One-Tile Tactics ／ 技术支持

English

Getting help

Email forestton@gmail.com. Please include:

• your device model and OS version,
• the game version (Settings → bottom of the page),
• what you were doing when the problem happened.

We read every message. We have no servers and no telemetry, so we cannot see anything about your device or your progress — the more you can tell us, the better.

Frequently asked

I lost my progress. The game keeps three rolling backups for the save and three for completed turns, and restores automatically if the newest checkpoint is unreadable. If progress is still missing, the save may have been removed by the system when storage ran low. There is no cloud save. Game Center and Play Games hold your leaderboard scores and achievements, not your story progress, so there is nothing for us or for them to restore.

The app resumed on a different turn than I expected. The game saves after each *fully resolved* turn. If you force-quit mid-animation, you resume from the last completed turn, not the middle of one.

A level seems impossible. Every one of the 120 sectors is verified solvable by an automated solver before release, and each ships with a recorded winning replay. If a sector looks unbeatable, it is a difficulty problem rather than a broken level — tell us which one and what you tried.

Can I turn off analytics? It is already off unless you turned it on. Settings → Analytics. The log it writes stays on your device either way. The app only talks to the platform leaderboard if you sign in, and to the platform store if you look up, buy, or restore the full-game unlock.

Do I have to sign in to Game Center or Play Games? No. The game never asks at launch. You will only see a sign-in prompt if you open the leaderboards, open the platform achievements page, or tap "Connect". Decline it and everything you already have access to still works — local scoring and record cards included. Buying the full game is a store purchase, not a sign-in.

What is free, and what does the unlock include? The download is free. The first 12 story sectors (through the district-one midpoint) can be replayed without paying. One non-consumable purchase unlocks story sectors 13–120 and sortie mode. There are no ads, no energy, and no other items for sale.

I already paid, but later sectors are still locked. Settings → Restore purchases. The unlock follows the store account, not a Game Center login. After a reinstall or a new device, restore once; afterwards the game remembers it locally and works offline.

Is there a way to delete my data? Delete the app. Everything the game stores is local, so it goes with it. Scores you submitted to a leaderboard live with Apple or Google; remove those through iOS Settings → Game Center, or the Play Games app → Settings. Purchases are managed through the store account, and can be restored in the app after reinstall.

Will there be more levels? The current build has 120 story sectors across five districts, plus sortie mode. Anything beyond that is not promised.

Accessibility

• Three text sizes (Settings → Text size)
• Left-handed layout (Settings → Left-handed mode)
• No timers and no reflex requirements; you can pause at any point
• Colour is never the only signal for a game state

Privacy

See the privacy policy. Short version: we collect nothing and run no servers. Leaderboard scores go to Apple or Google only if you sign in. Looking up, buying, or restoring the one-time full-game unlock goes through the platform store, not through us.

简体中文

获取帮助

发邮件到 forestton@gmail.com，请附上：

• 设备型号与系统版本，
• 游戏版本（设置页底部），
• 出问题时你在做什么。

每封都会看。我们没有服务器、也没有任何遥测，看不到你设备和进度的任何信息， 所以你说得越具体越好。

常见问题

进度丢了。 游戏分别保留 3 份主存档滚动备份和 3 份完整回合滚动备份，最新恢复点读不出时会自动回退。 如果进度仍然没有，可能是系统在存储空间不足时清掉了存档。游戏没有云存档。 Game Center 与 Play 游戏保管的是排行榜成绩与成就，不是你的故事进度， 所以我们和他们都没有可以恢复的东西。

恢复后的回合和我记得的不一样。 游戏在每个完整结算的回合之后存档。如果你在动画播放中途强制退出， 恢复的是上一个已完成的回合，而不是半截回合。

某一关好像通不过。 120 关在发布前都由自动求解器验证过可解，并各自附带一条已录制的通关回放。 如果某关看起来打不过，那是难度问题而不是关卡坏了——告诉我们是哪一关、你试过什么。

能关掉分析吗？ 除非你自己开过，否则它本来就是关的。设置 → 分析。 无论开关与否，它写的日志都只留在你的设备上。应用只会在你登录后联系平台排行榜， 以及在查询价格、购买或恢复完整版时联系平台商店。

必须登录 Game Center 或 Play 游戏吗？ 不必。游戏启动时从不询问。只有当你打开排行榜、打开平台成就页、或点「连接平台」时， 才会看到登录提示。拒绝它，你已经能玩的内容照常可用，本地计分与成绩卡也是。 购买完整版是商店内购，不是登录。

免费能玩什么？解锁包括什么？ 下载免费。前 12 个故事关（到第一章中段 Boss）可以免费重玩。一次非消耗内购 解锁第 13–120 关与出击模式。无广告、无体力、也不卖别的东西。

已经买过，但后面的关仍然锁着。 设置 → 恢复购买。解锁跟商店账号走，不跟 Game Center 登录走。重装或换机后 恢复一次即可；之后游戏会记在本机，离线也能进后半段。

怎么删除我的数据？ 删除应用即可。游戏保存的一切都在本机，会随之清除。已提交到排行榜的成绩存在苹果或谷歌那边， 从 iOS 设置 → Game Center，或 Play 游戏应用 → 设置 里删除。购买记录在商店账号里， 重装后可在游戏内恢复。

以后会加关卡吗？ 当前版本是五个区域共 120 个故事关，加出击模式。此外没有承诺。

无障碍

• 三档字号（设置 → 字号）
• 左手模式（设置 → 左手模式）
• 无计时、不考反应，随时可暂停
• 任何游戏状态都不以颜色作为唯一信息

隐私

见隐私政策。 一句话：我们不收集任何东西、也没有服务器。排行榜分数只在你登录时送给苹果或谷歌。 查询价格、购买或恢复这一次完整版解锁，走的是平台商店，不是我们。